Returns & Exchanges

At Natural Paint Co., we want you to be completely satisfied with your sustainable home project. If your order isn't quite right, we offer a 30-day return window for all unopened and unused eco-friendly paint products and accessories.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened packaging and that it is within 30 days of your purchase date.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.

• 3.
  Pack Your Items

  Securely pack the products in their original shipping box to prevent leaks or damage during transit.

• 4.
  Drop Off & Refund

  Drop the package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.